Sales: 281-810-7289 Service: 281-810-7315 Parts: 281-810-7321 16803 Katy Freeway
Houston, TX 77094

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West Houston Hyundai☰

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Customer Reviews

West Houston Hyundai

Testimonials

"Rob Thomas was great. No pressure. Made the process easy."

Jason Bryant

7-2-2026

“ Rob Thomas was great. No pressure. Made the process easy. Give him a shout if you need a new car. ”

"Great Service and attentive to my needs."

Rob Thomas

7-2-2026

“ Great Service and attentive to my needs. Rene is the MAN you need to see. You can’t miss the guy and ask for him by name. ”

"Very good!!!"

Jose Gregorio Urdaneta Barboza

7-2-2026

“ Very good!!! ”

"Ms. Sunday is the definition of excellent customer service. 10/10 recommend!"

Jay Houston

7-2-2026

“ I had an outstanding experience purchasing my 2026 Hyundai Elantra Sport thanks to Ms. Sunday. From day one she was transparent about pricing, took time to explain every feature, and made the entire process smooth and stress-free. She answered all...View More ”

"Alec was absolutely amazing so patient, understanding, and truly dedicated."

Alexzandriah Sanchez Silva

7-2-2026

“ I was referred to Alec by a coworker, and I couldn’t be happier with my experience! Alec was absolutely amazing so patient, understanding, and truly dedicated to helping us get the best deal possible. He worked hard for us every step of the way,...View More ”

"Massive kudos to Ziya who went above and beyond trying to locate the exact car I wanted."

Gunn Er

7-1-2026

“ JUN 2026: I had another amazing experience buying my new Tucson from here (the 2024 was totaled unfortunately and I wanted to give them the first try again). Massive kudos to Ziya who went above and beyond trying to locate the exact car I wanted...View More ”

"Nice service very helpful associates."

Friedman Razakambelo

7-1-2026

“ Nice service very helpful associates. ”

"Sales representative Hamid did a wonderful job."

Natasha Williams

7-1-2026

“ Good customer service. Sales representative Hamid did a wonderful job, he kept his word and got me a 2026. ”

"I really needed help getting a car, Sam Jr. and his manager were exceptional."

Abraham Cevallos

6-30-2026

“ I really needed help getting a car, Sam Jr. and his manager were exceptional in their assistance and actually cared about more than the sale. ”

"JT was the best and got me everything I needed."

Naasia Franklin

6-30-2026

“ 10/10, I definitely recommend. JT was the best and got me everything I needed. I was able to drive off the lot and it didn’t take all day long. ”

"I was very satisfied with my new car and the process was easy."

Corrina Williams

6-30-2026

“ I was very satisfied with my new car and the process was easy, they ensured me that I will leave with a car regardless of my situation which I explained to J.T He made me feel comfortable about my situation and didn’t judge. I left with my brand...View More ”

"This is one of the only places I've been where I was treated like I was V.I.P."

Elton Hawkins

6-30-2026

“ This is one of the only places I've been where I was treated like I was V.I.P. They did all they could do to make it possible for me to drive away satisfied and feeling valued. Shariq and Sahand are committed to giving an undeniably great...View More ”

"Ashely was fantastic as my service advisor."

Stephanie Evans

6-30-2026

“ Ashely was fantastic as my service advisor. ”

"Very professional service advisor, answered all my questions about the vehicle."

Drayton Fults

6-30-2026

“ Very professional service advisor, answered all my questions about the vehicle. ”

"Dominic was fantastic as a service advisor and checked all the boxes we discussed."

Cydryce McMillian

6-30-2026

“ Very communicative and timely. Explained details with clarity. Dominic was fantastic as a service advisor and checked all the boxes we discussed. ”

"Austin is a wonderful point of contact. He finds my issues and works with me."

Kiara Sandoval

6-30-2026

“ Austin is a wonderful point of contact. He finds my issues and works with me on when I can get them done. He doesn't shove a bunch of problems with my car at me all at once. We get it done little by little where I feel financially confident to keep...View More ”

"Todos fueron muy amables!"

Gina Roldán

6-21-2026

“ Mejoraron bastante el servicio ahora en el nuevo dealer, todos fueron muy amables! ”

"The team at West Houston Hyundai continues to exceed my expectations."

George Cromwell

6-21-2026

“ Every time my family or I visit West Houston Hyundai, we receive outstanding service. The service advisors are always friendly, professional, and keep us updated throughout the process. I currently own five Hyundai's, so I’m here fairly often, and...View More ”

"I can say I experienced the best service and respect with Rob Thomas."

Cathy Carter

6-20-2026

“ I can say I experienced the best service and respect with Rob Thomas. Thank you Rob for all of your help!!! ”

"The absolute best customer service and help from Austin."

Marsha Washington

6-20-2026

“ I had such an amazing experience, The absolute best customer service and help from Austin, thank you all for what you do at Hyundai. ”

West Houston Hyundai

16803 Katy Freeway
Houston, TX 77094 Get Directions

Sales Service Parts

Sales: 281-810-7289 Contact Dealer

- Sales Hours
  - Monday 9:00 am - 9:00 pm
  - Tuesday 9:00 am - 9:00 pm
  - Wednesday 9:00 am - 9:00 pm
  - Thursday 9:00 am - 9:00 pm
  - Friday 9:00 am - 9:00 pm
  - Saturday 9:00 am - 9:00 pm
  - Sunday Closed

Service: 281-810-7315 Contact Dealer

- Service Hours
  - Monday 7:00 am - 6:00 pm
  - Tuesday 7:00 am - 6:00 pm
  - Wednesday 7:00 am - 6:00 pm
  - Thursday 7:00 am - 6:00 pm
  - Friday 7:00 am - 6:00 pm
  - Saturday 7:00 am - 5:00 pm
  - Sunday Closed

Parts: 281-810-7321 Contact Dealer

- Parts Hours
  - Monday 7:00 am - 6:00 pm
  - Tuesday 7:00 am - 6:00 pm
  - Wednesday 7:00 am - 6:00 pm
  - Thursday 7:00 am - 6:00 pm
  - Friday 7:00 am - 6:00 pm
  - Saturday 7:00 am - 5:00 pm
  - Sunday Closed

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