Testimonials
Thanks to Genesis for her help, and also to the other guy who helped me—I don’t remember his name, but I remember telling him I liked his running shoes lol
Vinny.g at west houston hyundai is the man to see very impressed with the way he does business he does whatever it takes to make sure the customer is satisfied thanks Vinny .g y'all go see him
JP helped us out. I appreciate him and Hyundai for the great service.
My service representative was very courteous and handled the whole process expeditiously. I was surprised about the complementary car wash.
Great service!
I went to West Hyundai, just what we call window shopping. It was a warm welcoming environment. I ran into a sales Rep name Sunday who was very polite and professional. She helped me to get my dream vehicle with ease and I just went to look around and leave. They are so awesome there. Thank you so much Sunday for helping me get my dream car. Thanks for your time and patience. I recommend you stop at West Hyundai. You will feel comfortable and welcomed there, check them out.
Everyone was extremely courteous, helpful and knowledgeable.
Thank you very much for the amazing service! Would 100% recommend Samuel, very thorough and patient. Helped me find the best deal and vehicle for my family!
Maryely was very helpful, she made the car buying process so easy and answered all my questions with educated answers. I would 10/10 recommend her.
Everyone was very professional and courteous. We were well informed about our vehicle. The staff is very accommodating to us.
West Houston Hyundai was spectacular taking care of my service requests. The representative worked with a sense of urgency and the work on my car was finished earlier than promised and was delivered washed and the the inside was also cleaned. He checked that the electronics had been reset to reflect the work done prior to delivering the car. That was a first for me. While waiting for the car, an employee walked through the waiting area offering the customers a snack. Another first. The work quality and attitude at West Houston was outstanding.
Excellent Service! Samuel was professional, honest, and easy to work with. They made the entire buying process smooth and stress-free, answering all my questions and helping me find exactly what I needed. Highly recommend!
Excellent service!
Muy agradecido con el personal en especial al Sr Samuel Urbina por su excelente profesionalidad !!!!! Muy buena atención en sentido general.
MJ, Sam, Bruno A++++++
El servicio es excelente, el vendedor muy buena persona amable, servicial, respetuoso.. recomendado 100%
I must say I never expected such cordial treatment from West Houston Hyundai. My sincerest gratitude, especially to Maryely Espina, an excellent and attentive agent. I truly recommend going to her; she is very attentive and does everything possible to give you the best service, and you will definitely leave with the vehicle you want. For me, it was a delightful experience. Even after making the purchase, she continues to support you and provide excellent service, as do her colleagues. If you want a good car with a good warranty, West Houston Hyundai and their agent Maryely Espinosa are definitely your best option.
Great service and kept me informed about everything that was being done and explained it all.
Prompt, courteous service every time I have visited for service. I have always been pleased with the quality of the service and the staff.
Staff here are courteous and customer friendly. Good place to get my Santa Fe serviced
I had an amazing experience at this dealership, largely thanks to Daniela and Alejandro. They were incredibly helpful and sweet, making the whole process of getting a car for me and my cousins so much easier. Their exceptional service and genuine care truly stood out!
The dealership helped us find the car we wanted for a price we were comfortable with. They were always very nice and we never felt pressured.
What an incredible experience thanks to Ziya!! He was patient with us while figuring out what car we wanted as our second and worked hard to get us to our ideal monthly payment to fit our budget. He was very knowledgeable and offered much detail about all the questions we had. If you are looking for phenomenal, go here and find Ziya! You won't regret it.
Thanks to Ruben Silva, excellent service and attention! Highly recommended. -Translated by Google Gracias a Ruben Silva, excelente atención y servicio! Ampliamente recomendado
My husband and I had the best experience at this dealership. First of all, the showroom was beautiful and everyone was extremely nice. We worked with Vinny G, and he was awesome. Vinny made us feel comfortable and really understood what I was looking for. You could tell that Vinny truly enjoyed his job, and was also very knowledgeable on all aspects of buying a car. Honestly, if you're looking for a new or used car, definitely go to this dealership and absolutely ask for Vinny G.!!!
Awesome service! The new setup is the very best and modern. People working were extremely nice and helpful. Love my Palisade!
Excellent
Brought in my wife’s vehicle for service. They were prepared, the service was quick and the staff was friendly. Also, the new facility is beautiful!
Service Department always above and beyond to take care of the cars and the guest they are serving.
Ziya and Jimmy were exceptional and clear the whole process. Didn’t even plan on leaving with a car today and I did. 100% would go back to them if I plan on getting a car. Real good guys!
This dealership has been awesome to me in taking care of servicing my vehicle.
Sam Sr. sold me my car. He went above & beyond to help me. He is honest, caring & very helpful. If you're in need of a car. SAM SR. is the person you need to help you. He's beyond amazing! A person with integrity in these times is hard to find, but Sam is the man. He's Great !!!!
Austin did a great job as my service advisor today. Initially, my reason for going to the Hyundai Service Center was to get the right front fender liner replaced (prior road damage). Once there, Austin had an entire service check done on the vehicle. He then strongly recommended that the front and rear axle brake pads be replaced along with the machining of their rotors. Austin was very patient as my wife and I worked through the pros and cons of doing this maintenance work at this time. What we appreciated was that he answered all of our questions very promptly and was never pushy. Resultantly, we finally decided to go also ahead with the brake work today. I was at the Hyundai Service Center today for six hours while all the work was being done. During all that time, Austin kept me updated as to the progress of the work being done on my car. Austin is a very clear and prompt communicator. He did a great job for me today. Much appreciated.
They are awesome! They go on and beyond to meet your expectations!
Received excellent service and trade in value on our existing car. Also didn’t have the classic “hard sell” or a drawn out negotiation. Will definitely come back for our next vehicle.
Service was great everyone was so nice. Kade was very professional in service and kept me updated answered all my questions.
Davide, es el mejor no solo como vendedor!!! Es una execelente persona que cuida a su cliente y consigue los mejores beneficios, sin contar el trato amable y cordial que siempre te ofrece!
Complacida con la atencion que me brinda el personal muy amable y profesional.
Very hospitable service personnel.
Davide is a superb saleman, he guided us in choosing the right car.
Davide was extremely inviting and helpful. He guided us through all of questions and concerns and he showed me the best available deals. We came to an awesome deal and we are happy to walk out with 2 cars.
Davide was very helpful, very understanding and respectful. He gave us a great deal and made our day. Amazing service by him.
Te escuchando, te buscan la mejor solución y el servicio excelente.
I love this facility!!! This facility has truly shown me that everyone there puts the customers first. Everyone is friendly, professional and extremely helpful.
Excellent customer service and communication. Kade was my service advisor. He considered my safety as a driver and made sure my concerns were taken care of quickly.
Great service! Have no issues with the car.
Great service! Have no issues with the car.
We recently worked with Brian at West Houston Hyundai on a 2023 Sierra 1500 for my dad. He doesn’t trade trucks very often, so when he does, he wants to make sure the deal makes sense—and Brian handled the process the right way from start to finish. He came out immediately with the internet price, which I respect. Being in the car industry myself, I can say they don’t play games here—no slimy tactics, just straightforward and fair. During negotiations, they discounted multiple things, including a protection package, and after a short back-and-forth, gave us exactly what we wanted for our trade. The truck was in excellent condition, and Brian’s communication was professional and clear the entire time. On top of that, another salesperson overheard us mention being hungry and even brought over some snacks. That small gesture really showed the overall good atmosphere at this dealership. If you’re in the market, Brian is the one to ask for.
Great sales and finance people, answered all questions fast and accurate transaction from start to finish. Bravo!
Vinny Gopinath took care of me and my family in the best way possible. He made sure my wife was comfortable through the whole buying process and our experience was great. I definitely recommend Hyundai West Houston if you are looking for a Hyundai vehicle. Make sure to ask for Vinny.
Thank you! Great service!
Excelente servicio y el personal es muy amable.
I got my brand new car at West Houston Hyundai, Vinny G was awesome. He knew what I wanted and what I was looking for and stayed within the limits of what I needed. Big shoutout to Vinny Gopinath!
Thank you so much Vinny G! You made this such a positive experience! I definitely will be recommending everyone of my friends to you at Hyundai! Thank you again!
My experience with looking for and purchasing a vehicle was enhanced by a completely welcoming professional and knowledgeable staff. From the online presentation of the inventory followed up by a completely personable staff that was well versed in identifying the customers needs, listening and rapidly responding to those needs put this this dealership heads and shoulders above other dealerships. The collaboration of Nile in sales and Tim in finance deserves honorable mention. I had an opportunity to see the service and maintenance area and was thoroughly impressed by the cleanliness and the efficiency of the department as they expeditiously worked on preparing my vehicle for delivery. Hyundai West Houston is one class act and I can recommend highly engaging this dealership for all automotive needs. OUTSTANDING dealership!
David was great and very easy to work. Ask for him by name.
I had a great experience. I drove my car in at scheduled time to a very clean and uncrowded garage. I was greeted in a polite manner and invited in the waiting area for coffee. The waiting area was clean and comfortable. I was able to see the technician work on my car. I appreciate the video information sent to me. Thank you for the good customer service. I’m enjoying being a Hyundai Palisade owner. I used to own Toyota vehicles but believe my Palisade rivals their Highlander.
Vengan con maryely espina es la mejor sali con un pago mensual mejor de lo que esperaba estoy muy feliz con mi compra recomiendo la atencion
Always great service!
Cool and simple process. The whole staff was super friendly and helpful. Had no issues from the beginning to the end. Great environment, super cool atmosphere.
Great experience, very knowledgeable and on top of his information.
Kade Estrada was so incredibly helpful. I was a walk-in. He gave great service. Was kind and made sure I got everything I needed. He even set me up with a texted link to pay for parts so I could leave for a meeting. Huge thank you to him!
West Hyundai service department is top notch. They are efficient and make sure you leave happy. They also provide free snacks and are pet friendly :). Ask for Austin. He will make sure you receive exceptional customer service.
Ruben Silva-Product Specialist: This man is the one you need to see. He could get me what I wanted at the price I needed—a great person who cares about you and your experience at West Houston Hyundai. From the sales to the one who makes the deal to the finance group, it was a great experience.
The service was excellent and very much efficient
Great Customer Service quick and efficient and effective .
I recently purchased a 2025 Hyundai Sonata. The process was very smooth and Greg and DeMarco were professional and explained the process very thoroughly. I would certainly recommend this location to friends and family.
My Salesman Curtis gave me outstanding service from the beginning to the end. The person who took care of the financing was very helpful also!!
I had the pleasure working with Matthew Sheek the General Manager, my Salesperson Roberto Larach, and Bruno Connor my finance Manager. Each one of them made the experience seamless and easy. I would recommend West Houston Hyundai to anyone especially these men!! Thank you all.
Their service has been excellent.
Efficient, professional. I like that I was able to see my car, which allowed me to feel things are moving forward.
West Houston Hyundai was very professional and fair. After we got home, they called to make sure everything went well.
Great service! Caleb Allen was the best worker and did a great job.
We came in to look at Genesis cars and we left with a brand new Tucson. Manny was a great sales man. Advocated for us and got us a deal we couldn’t resist. We recommend it to all our friends and family so we had to write a review. Don’t be scared to ask questions, they are very well informed.
Caleb Allen at West Houston Hyundai is the most trustworthy, caring, and professional representative any car dealership could ever employ! He is worth making the trip to West Houston Hyundai and giving them your business!!!
Always stressful looking for a car, but Johanan Agudelo really helped me out big time! If anyone else is having a hard time, Johanan will definitely make this process much easier. Thank you Johanan!
I didn't notice that my rear brakes needed attention. After the fuel service and alignment my car is noticeably more responsive. Thank you for finishing the repairs in one day.
I got a good service from Brian & Kimbrough Austin (Internet Sale Director).
Would 100% recommend this dealership! The entire team from sales to finance were knowledgeable, professional, friendly, and truly helpful. We had a great experience!
Christian Davis was very informative and professional. Service was performed as expected and within time estimated.
Excellent customer service and excellent response on warranty.
Vinny G was a really great sales man. He got me in my brand new 2025 Hyundai Elantra, Most definitely recommend him to my friends and family!
I had the pleasure to meet Skyler at the West Houston Hyundai Facility. He was extremely professional and attentive. He was willing to negotiate hard work for the customer to ensure they had the best deal. I will recommend Mr. Skyler to anyone looking for a great experience with Hyundai.
Súper recomendable, la atención siempre a sido A1 me atendió el Señor Rubén Silva el cual me ayudó y ofreció lo mejor de sí, logre conseguir el vehículo que quería con la financiación acorde para mi, lo mejor de todo habla español, si quieres un excelente negocio llega allí y pregunta por Rubén Silva
I got my 2025 Hyundai Elantra all thanks to Lyric! He was very patient with my parents and explaining the ins and outs of the process. Thanks again Lyric!
Excelente atención, en todo momento con muy buen español todas las preguntas respondidas, nada de dudas. Maryely tiene muy buen servicio al cliente y aclara tus dudas de inmediato, atención personalizada lo recomiendo puede presentarte la opción que deseas y con muchísima paciencia.
I had oil change, fuel injector service, and brake fluid service at West Houston Hyundai. Everything was done on time and I was kept informed of service status while I was waiting.
Product Specialist Skyler Brown & Sales Manager Anibal Alanis did a wonderful job in getting my first new car. I love the car and the color, great combination. Very happy to join the Hyundai family.
I want to thank Skyler Brown for his patience and being a gentleman sales person. Highly recommended.
I want to thank you for the excellent work done on my car. I am really grateful for the great service.
I’ve been to many dealerships and salesman always try to put you anything no matter what you tell them. Not Desmon Daniels. Mr. Daniels took the time to actual listen to me. He didn’t force me into anything. He told me his perspective on not only 1 automobile but 3 different automobiles. After him fully giving the summary on the vehicles, HE ASK do I feel comfortable making a purchase today or do I need to think about my options. DESMON DANIELS isn’t any salesman man. He’s caring, understandable, and very stand up gentleman. If you’re looking for a vehicle and want outstanding customer service. I suggest you ask for DESMON DANIELS you will not regret it I promise. I will be coming back soon a that’s a fact!
The Service Department are very organized and professionals. They did a great job! Not a long wait. Everyone is eager to help. Austin Hines of Service Department is helpful and honest.
Desmon was amazing and explained everything. This was my first car purchase and it was a very smooth process. Looking forward to working with Desmon in the future.
Great Service!
Kade was super professional and attentive throughout the entire process, ensuring the client was well taken care of and all issues resolved.
I recently purchased a 2025 Hyundai Elantra from Mr. Ziya, and the entire experience was outstanding! From the moment I walked in, he provided excellent customer service. He was very professional, patient, and genuinely helpful. He made sure I was comfortable with every step of the process and went above and beyond to ensure I got the right car at a great deal. He took his time to answer all my questions and helped me find the perfect car that fits me. I am so grateful for him and his team! I highly recommend Mr. Ziya to anyone looking for a stress-free and trustworthy car buying experience.
Service was wonderful, got the extra mile waiting room. Very polite, caring and sweet the young men who received me and helped me all the process time.
Very grateful to the service staff, I sent my car and they explained everything they were going to do, the service was fast and every time I have gone they have been attentive and friendly.
Victor (Sales Agent), Management, and finance are truly exceptional here! My new lease left me very satisfied! Don't sleep on Hyundai vehicles because things have changed. Lots of features and a luxurious looks. New clean dealership and more vehicles in the Hyundai family that I can grow into. Thanks again fellas see you at my free maintenance!
Very good service. Good quality of car! Highly recommended!
I had a good experience at West Houston Hyundai. Victor really made the process good. He said we were leaving with a car and I’m am so happy. If anybody needs help ask for Victor.
The whole process went smoothly, it was a good experience, and I highly recommend West Houston Hyundai for your car buying experience. Kudos to Leslie for IMPECCABLE customer service.
Des was great!
Josh was a pleasure to work with. He was professional, knowledgeable, and kind. I highly recommend him to help you find your next car!
Josh did a great job answering my questions and was very professional.
Yes, Greg (salesperson) was great. He walked us through the buying process and made quick and easy. He made the purchase pain free when buying a vehicle. I would recommend him to anyone buying a new car or truck.
I loved everything about my visit at this location. How nice my contact person was and clean the area was kept.
Desmond was a great salesman, very understanding, attentive to my needs and made me feel comfortable on the lot, most salesman are pushy and overbearing. But he gave me the pros of each vehicle to my needs and will forever be my favorite person to consult with new car needs .
I recommend asking for Josh if you’re looking to buy! 10/10
Honestly the buying process was really easy and smooth. Walked in on Monday, got a car within an hour. Really helped me a lot.
5-Star Review for my Hyundai Vehicle Purchase I recently purchased vehicles from Hyundai, and I couldn’t be more satisfied with the entire experience. From the moment I walked into the dealership, the staff was welcoming, knowledgeable, and genuinely interested in helping me find the right car. They answered all my questions with patience and provided clear, honest information throughout the process. The purchasing process was smooth and stress-free, with no pressure or gimmicks. I felt confident in the quality of the vehicles and appreciated the transparency in pricing and financing options. The car itself has exceeded my expectations in terms of performance, comfort, and features. A big thank-you to the Hyundai team for making this such a positive experience. I highly recommend them to anyone looking for a reliable vehicle and exceptional customer service!
Fabian has clearly made a positive impression with his excellent service at the Hyundai dealership. His dedication and professionalism stand out.
Josh was very professional and knowledgeable. He answered all my questions. Definitely recommend.
Excellent service.
Manny was absolutely spectacular, he not only helped me find the right car he, made sure that I had all of the money for my car, and broke down the car for me once I bought it. Not a lot of people do this anymore. In this world full of transactions, I feel like this was an experience like no other!
Josh B was a great salesman. His personality and knowledge was overwhelming. He made my car buying experience so much better. Thank you so much Josh.
Quick. Affordable. Christian was thorough and to the point. Great team and customer service.
The customer service is good at the services department.
Josh B was very professional and knowledgeable. Having Josh help us with buying a car made it so much easier. Thank you West Houston Hyundai and Josh B.
I had an amazing experience at West Houston Hyundai thanks to Brandon! From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He went above and beyond to make sure I found the perfect vehicle and was completely comfortable with my decision. Brandon took the time to answer all my questions, explain everything clearly, and made the entire car-buying process smooth and stress-free. It’s rare to find a salesperson who genuinely cares about the customer experience, but Brandon absolutely does. I’m extremely happy with my new car and so grateful for the outstanding service. If you’re looking to buy a car, ask for Brandon—you won’t be disappointed!
Let me just say — Manny is an absolute legend. I don’t usually leave reviews, but this experience honestly deserves one. From the second I showed up, Manny made it clear they knew exactly what they were doing. It wasn’t the fake “car salesman” vibe either — they were just really good, confident, and actually fun to work with. They listened to what I wanted, didn’t try to push me into anything weird, and somehow found me a better deal than I even hoped for. I’m still in shock at how smooth the whole thing went. I honestly felt like I had an inside connection the whole time. If you want someone who knows their stuff, works fast, and somehow makes buying a car feel easy (and even exciting), you need to go see Manny. I’m already telling everyone I know.
Could not have been more pleased by the way Fabian conducted my visit. Exceptional service.
Desmon was incredibly helpful and knowledgeable about the vehicle. Best car buying experience I have ever had. I will definitely recommend any of my friends looking for a Hyundai to call Desmon. 15/10!!!
Had the pleasure of working with Josh, he answered all my questions without hesitation and got me in and out feeling very satisfied. Would Recommend!
Desmon is helpful and knowledgeable.
I just wanted to share my experience West Houston Hyundai. I had a great experience working with the car salesman Desmon Daniels. He was very professional and kept his word and didn’t give me any run around. Within a couple hours they had my car detailed and I was on my with my new car and I was satisfied.
This dealership is the epitome of excellence! The building is nice and clean and they have great customer service. I went in to just browse around since I'm looking to purchase a car soon, and even though Des was not my salesman, he treated me like I was family. He was so knowledgeable and I don't want to work with anyone else once I'm ready to buy! If you haven't yet, make sure and stop in to this location!
Des was great! Customer service was top tier! Would definitely recommend him to any family or friend. Thank you for all your help. He went out of his way to make sure my mom was taken care of and all questions were answered.
Josh was very helpful!
Desmon was the most professional and efficient car salesman! I will definitely recommend him to my friends and family!
Manny helped me find the perfect car and made the entire buying process easy and enjoyable. He was knowledgeable about every feature, answered all my questions, and got me a great deal. I couldn't be happier with my new ride.
Josh was great! Lots of help!
Josh was incredibly helpful, will definitely be sending others his way!
I recently had the pleasure of working with Josh, a new salesperson at West Houston Hyundai, and I can’t say enough about how wonderful my experience was! Despite being new to the team, Josh displayed an impressive level of professionalism, enthusiasm, and genuine care that made the car-buying process a breeze. He took the time to listen to my needs, patiently answered all my questions, and went above and beyond to find the perfect vehicle for me. His knowledge of the inventory and willingness to explain everything in detail showed his dedication to ensuring I felt confident in my decision. Josh’s friendly demeanor and commitment to customer satisfaction truly set him apart. West Houston Hyundai is lucky to have such a promising talent on their team, and I highly recommend asking for Josh if you’re looking for a stress-free, personalized car-buying experience!
Dom was a great service advisor, very transparent and kept his priority on maximizing my time and money on the needs I came in for. Very professional.
The best service I have been given so far at the west Houston Location. When I asked questions about my service or what my vehicle package was, it was answered. They even washed my car. Other locations do not wash the car in a service.
Shout out to Josh Benscoter down there at West Houston. #bigwheelz
Maryely Espina is the best seller ever, She’s amazing, good and helpful.
This is our fourth time buying a car from West Houston Hyundai. Brandon did an excellent job throughout the whole sales process. All the other staff were very professional and friendly. We love our new car. Thank you.
Great team! Lyric is awesome, very patient and attentive to our needs and efficient in every possible way! Highly recommend this location for a wholesome experience.
It was a great experience going to this dealer, they had an event going on and I have received the best assistance from Ruben Silva and Maryely Espina that speak Spanish, very knowledgeable and great attention to my doubts, and I felt very comfortable asking questions and choosing the right car for my needs. Also the finance person Gerrel Freeman explained all the information that I needed to know about my Financial statement. Overall it was a wonderful experience to go there and have my new car!
I had a fantastic experience with Austin Hines as my service consultant. He was extremely professional, respectful, and helpful throughout the entire process. He explained everything clearly, answered all my questions with patience, and made me feel truly valued as a customer. Austin is one of those rare people who’s always kind, polite, and easy to talk to. I hope more companies have employees like him—he’s a true asset. Big thanks to him for the excellent service!
Very happy with my service.
Brandon and Vinny were SO amazing!! I did not think I would be getting a new car today, but with the help of Brandon. He helped fit what I wanted in my budget and was very flexible. I will definitely be coming back to Hyundai!!
I have a leased Sonata with West Houston Hyundai and I took advantage of an Apex benefit to fully detail my car. Shedarian Stewart helped me received the best service. He provided me a loaner for the duration of the car detail, made my special requests possible, and my car looked brand spanking NEW afterwards! Appreciate him very much!
Perfect.
Chano took really care of me. He's the best salesperson, ask for him on your next purchase.
I bought my car from Charles Dickerson, a great honest young salesman who really knows his stuff. He prepared me for each step of the sale and made it a very smooth transaction.
I tried to roll thru the lot unnoticed to check out the Santa Fe, but I got caught by Mr. Charles Dickerson! And I am glad he caught me. He told me about all the dope features I was unaware of, like hotspot, driver assist, and 3rd-row seating; just to name a few. Needless to say, Charles helped me seal the deal on my decision. I'll be coming back to West Houston Hyundai to make my purchase. I love it when a sales person knows their stuff and has great customer service skills. See you soon Mr. Dickerson!
Purchased a car from Leslie he was great!!!
My service advisor Sebastian Reading, was awesome. He keep me informed about everything going on my vehicle. I appreciate him staying on top things. Making sure I understand when my next service will be. Thanks for great service!
Branden Alderson was my salesman, and he was very transparent and worked with me to get the deal I was looking for. I came in looking for a specific car (Model 3 Performance Tesla), and I left with a better car than I intended to look at (Model Y Performance Tesla). Ask for Brandon by name when you go in, if you want straightforward answers and no BS haggling.
I spoke to Charles Dickerson to inquire about an upgrade from my current compact car to a slightly larger vehicle for my growing family. He was very helpful and knowledgeable. He told me the key qualities of each model I inquired about. I am currently planning to purchase a Tucson. Thanks, Charles, for your honest insight and great customer service.
I recently purchased a Santa Fe from West Houston Hyundai, and I had a fantastic experience working with Charles Dickerson. He was incredibly friendly with a positive attitude and very knowledgeable of the vehicle. He took his time to explain all the features and answered all my questions thoroughly. Charles also helped me find a great deal that fit within my budget. I highly recommend Charles Dickerson at West Houston Hyundai!
It was a great experience with the service provided by the West Houston Hyundai. The service person provided me great support with the update of the vehicle service periodically. Happy.
I set my expectations upon arrival and they truly delivered. I've never had an oil change that quick and efficient, and under 1 hour with a dealership! Great job guys!!!
Got a new Kona and the whole buying experience was great! Roberto was an excellent sales rep. He made sure our needs were met. Highly recommend this dealership.
Fabian costumer service was outstanding, he was extremely helpful from start to finish, always made time to answer all of my questions, he just went above and beyond and made sure the whole process with my car was smooth and stress free. I highly recommend him and the West Houston team.. Absolutely the best .
It's the family brand. Trust and security.
I love this place! I bought my Santa Fe one year ago and I was amazed at how great Ricky and Mr. Shepard were. Very helpful and made sure I was 100% satisfied with my vehicle. Before I bought my Santa Fe, my boyfriend and I would take our cars there for maintenance and we were always satisfied. Daniel is great! He explains everything thoroughly and is very respectful. I would highly recommend them to everyone! If I could I would give them 10 STARS!
Dylan was so helpful and professional through our whole process! Love the new styles of cars they came out with for 2025. Ask for Dylan he really cares about his customers.
Austin and Fabian have been taking good care of me and my car. Thank you!
Mr. Samuel and Demarco Were Great, They Made The Experience Really Easy. I Would Buy A Car From Them A Million Times Over!
Alec Espinosa is amazing!!!! He worked and worked until he got us the best deal on a 2025 Hyundai Palisade Calligraphy!
Great service.
Excellent service. Rubén Silva and Alec Espinosa are the best of the dealer. I am very grateful for their help. 100% recommended.
Austin was great and very informative along the way! Love it here.
Vinny G took care of us and the process was very quick.
The seller is an excellent person. I consider that I did the business because of the way he treated me.
Thanks to Ruben Silva, excellent attention and service! Highly recommended.
Excellent service, Short time.
Many thanks to Mr. RUBÉN SILVA, for the excellent attention, dedication, and quality of service. 100 percent recommended. If you want to purchase a vehicle, new or used, do not hesitate to contact him.
Excellent service.
I set my expectations upon arrival and they truly delivered. I've never had an oil change that quick and efficient, and under 1 hr with a dealership! Great job guys!!!
It's the family brand. Trust and security.
Fabian customer service was outstanding. He was extremely helpful from start to finish, always made time to answer all of my questions. He just went above and beyond and made sure the whole process with my car was smooth and stress free. I highly recommend him and the West Houston team.. Absolutely the best .
Got a new Kona and the whole buying experience was great! Roberto was an excellent sales rep. He made sure our needs were met. Highly recommend this dealership.
Elotes señor Samuel me dio una excelente atención en la compra de mi vehículo, lo recomiendo totalmente sereno e informativo
Walked in and was seen. Nice test drive. Good discussion on price, quick finance and out the door. Nice quick pick up. Very happy!
My husband and I had an excellent experience purchasing our car at this place thanks to Alec and Rubén. Their attention was exceptional from the very beginning—always kind, professional, and willing to help us with every detail. They made us feel very comfortable throughout the entire process. They took the time to explain everything clearly, without pressure, and with a very respectful and friendly attitude. You can truly tell they enjoy what they do and care about providing great service. We are very happy with our purchase and grateful for the way we were treated. Highly recommended!
Great experience! Julian, Preston and Alec helped me through the process and did a great job getting me the car I wanted. Highly recommend!
Great customer service and facilities. Very accommodating and efficient.
Todo excelente en esta visita, fueron revisados todos los aspectos importantes de mi camioneta, gracias!
Overall experience was awesome as always! Thank you for taking such good care of my Hyundai Kona.
Fabian did a wonderful job of informing me of what’s going on with my truck. And his coworkers stepped in when he was away from his desk. I enjoyed my experience with the services team and appreciate the mechanic attention to detail and timely work. I'm grateful for the experience from beginning to end.
Although fully vaccinated, my wife and I got sick with Covid and could not leave the house to complete our new car purchase. So the dealership had us do everything electronically and remotely, and then delivered the car to our house. Our sales specialist even worked on his day off to meet our schedule.
The crew was quick, well organized, and polite. They took care of the recommended service for my car in the most courteous and upbeat demeanor possible. It was an excellent experience.
I actually enjoy my time at the dealership. Such efficiency and kind service.
They were awesome!
Great service will continue to be a customer.
My experience with the service at West Houston Hyundai Katy has been positive. Nice waiting area, fresh coffee and quick service. Daniel is the service manager and the reason I've been going there for 9 years...the new dealership is awesome. I'm currently using Austin as my service advisor.
The attendant that met me and kept me informed of my car's status was very kind and professional. It made for a pleasant experience. Great job Hyundai!
Austin, service representative, was very courteous and informative. He made us feel welcomed to the dealership. Our wait time was very reasonable.
Another great experience. My salesman Vinny and Bruno in finance were very professional and I 10/10 recommended.
Highly recommend! Especially advisor Christian was Awesome, Professional, helpful and definitely an asset to Hyundai! Thank you!
Excellent Experience at Hyundai West Houston! After weeks of searching for a new vehicle in the Houston area, we had a great experience at Hyundai West Houston. We knew exactly what we wanted and our budget. Our salesperson, Alexander "Alex" Garcia, immediately impressed us. He listened carefully to our preferences, clearly outlined their current inventory and potential offers. Although the exact vehicle we wanted wasn't in stock, Alex quickly located an incoming one and, importantly, never pressured us to consider something else. We truly appreciated his patient and no-pressure approach. Ultimately, once our desired vehicle arrived, Alex worked diligently to get us to a price we were comfortable with. We also had a positive experience with Tim in financing. He took the time to thoroughly explain our APR options and was knowledgeable about the warranty products, ensuring everyone was on the same page. It was also great to see a team effort. We were contacted by two different managers during our buying process, one via text and another in person, which we appreciated. Overall, we highly recommend visiting Hyundai West Houston! Ask for Alex – you won't be disappointed.
Very professional and friendly. They had my repairs done in the exact amount of time they said it would take.
Roberto and Alec deserve recognition for helping my family find a new car for an affordable price and payments with the understanding of a newborn being in the mix. Excuse my french, but the light skin in the finance department worked so much magic for us he saved us $8000 in interest. Everyone we interacted with was genuine and authentic. Would absolutely go here again.
Thank you Hyundai service center for the comfort of your newly remodel center. Loved the layout and greetings of your employees including the offering of your coffee, drinks, and snacks... Don who attended with all the needs to my vehicle was attentive, respectful, and polite, also who answered all the questions best to his knowledge. Amazing for the contact update through text and emails with video's explaining all about my car. Thank you! I can really trust Hyundai West Service Center with the future needs to my vehicle.


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My husband surprised me with my Mom SUV. I appreciate Brenda so much for keeping me in mind even though she had not met me by the same my husband made this purchase. I made my way to meet her in person a few days later. We appreciate her patience and eagerness to make this happen for us. My oldest daughter is s in need of her first car. We will be going back because of Brenda